Operators play new tunes on

More confidence and experience in  using social media within the passenger transport sector is leading to more sophisticated approaches. A recent UITP event heard how RATP is now operating an open innovation twitter account –@lafabriqueratp.  This network of over 3500 thought leaders is assisting the Paris transport provider to develop and test solutions to a range of business challenges, from the roll out of travel services on mobile devices and progress in network development...