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Changing passenger demand prompts contrasting reactions from rail industry

Rhodri Clark
04 July 2023
Conrad Bailey: Grappling with new demand and revenue patterns at the dfT
Conrad Bailey: Grappling with new demand and revenue patterns at the dfT


Whilst both the DfT and train operators have acknowledged the significant way that rail demand has changed since 2019 and the pandemic, it is becoming clear that there is little coherence in the industry’s response, with operators amending timetables or fares in different ways to manage loadings and even providing road coaches where train capacity is insufficient.

Conrad Bailey, the DfT’s director general for rail strategy and services, told the House of Commons Transport Committee...

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