New systems help make information accessible to everyone

Not all users can access information systems equally.

There is an increasing understanding for those who are connected with information provision that the way people perceive and use it differs markedly. Both psychology and physical factors come into play, with some categories of user much more comfortable with a particular form of information provision or simply unable to access others due to their health, age or other handicaps.

Ensuring that public transport information is available to all has particularly to acknowledge that numbers of...

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