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Rail News Lead Story: Issue 304 9 Feb 2007

TransPennine gives away 10,000 free tickets as customer satisfaction soars

By Robert Jack

first Transpennine Express gave away 10,000 free train tickets this week in a bid to get travellers to try out its improved service.

Passengers have snapped up 10,000 free return rail tickets over the internet in just 24 hours in the biggest free ticket offer of its kind.

Launched on February 5 to mark the completion of the introduction into service of a new fleet of 100 mph Siemens Class 185 trains, the ticket offer came just one week after the latest National Passenger Survey showed a big...

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