Rail operators fail to impress rail minister Lord Adonis; Lord Adonis's rail trip blog
Train operators fail to impress rail minister Lord Adonis on network trip
"They had been given plenty of notice to spruce up stations, clean the toilets and tell staff to make every effort to impress the Very Important Passenger. Yet still Britain’s train companies failed to hide their shortcomings from the rail minister.
Lord Adonis will conclude today a week-long, 2,000-mile tour of Britain’s rail network, travelling on 40 trains in standard class unaccompanied by civil...