More lean, less mean for parking teams
There is a viable alternative to outsourcing for parking departments as they set out to make huge savings and push up revenues, argues Emma Marshall
With the financial pressures brought about by government spending cuts, virtually every council is looking to maximise revenue streams while cutting costs. But how do you push up parking revenue while ensuring fair enforcement is maintained, especially in the eyes of the public? How do you encourage staff to carry out their role efficiently without setting illegal targets for penalty charge notices (PCNs)? And is outsourcing a cost-effective solution, or could private sector efficiencies be...