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News category: conferences/events/exhibitions

383 results from all titles

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Interview
By Robert Jack
The passenger transport industry is well aware of the high quality customer service provided by bus company Brighton & Hove under the leadership... continue
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Lead Story
By Robert Jack
Britain’s bus industry could be about to enter a new area of high growth, according to Stagecoach chief executive Brian Souter. Addressing an... continue
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Rail News
By Meera Rambissoon
The rail industry should not fall into the trap of thinking that “everything green is good” but should prioritise issues such as... continue
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Bus News
By Meera Rambissoon
Passenger focus chief executive Anthony Smith has highlighted a “chronic lack of benchmarking” in the bus industry. To fill the void the... continue
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Bus News
Stagecoach’s head of customer insight, Elaine Rosscraig,   said that clear, targeted and segmented communication and strategic... continue
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Bus News
The bus industry needs to tap into the knowledge and experience of its frontline staff more in order to get more feedback from customers, according... continue
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Regular News
A telephone survey across Europe undertaken by the organisers of the Transports Publics exhibition has discovered that 90% of Britons use urban... continue
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Opinion
Stagecoach chief executive Brian Souter gave perhaps one of his most keenly listened to speeches in Birmingham last week. At the inaugural meeting of... continue
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Regular News
Bus manufacturers have been urged to design vehicles that rival High Street shops in terms of comfort and ambiance. Roger French, managing director... continue
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Regular News
Bus and rail companies are failing their passengers because managers are absent in the evening peak, a conference on customer service in public... continue
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Regular News
What passengers expect in terms of customer service will not change if there is a recession, Brighton & Hove managing director Roger French has... continue
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Regular News
Low quality bus companies are being allowed to drag the image of bus travel down because it is too easy to enter the bus industry, a conference heard... continue
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In brief
Bus companies who fail to provide a network map of their services came in for criticism at last week’s Customer Service Excellence in Public... continue
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In brief
Passenger transport consultant Andrew Braddock asked why bus and rail operators don’t introduce supermarket-style loyalty cards at last... continue
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Bus News
A major new conference and exhibition next month will highlight best practice in vehicle design within the public transport sector. The Vehicle... continue
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Regular Feature
By Andrew Garnett
One of the strongest themes coming out of the biennial World Congress of UITP, the international association of public transport, held last May in... continue
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Bus News Lead Story
By Andrew Garnett
INTEREST IN?Bus Rapid Transit is at an all time high with many cities around the world now looking at developing BRT proposals to not only solve... continue
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Bus News
ONE OF the key themes emerging from last weeks Transit-sponsored Bus as Rapid Transit conference in London was how to actually define BRT. In his... continue
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Business Back-Up
Triscan Systems Limited is pleased to announce their attendance at this year’s Commercial Vehicle Show. The Triscan brand, which has been... continue
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Bus News Lead Story
A brand new network of young bus managers was launched this week to help encourage and develop the next generation of talent in the industry. There... continue
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