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Frequently Asked Questions

1. What is TransportXtra.com?
2. Who do I contact if I have a query?
3. How do I get a password to login?
4. When I try and read an article,it says my subscription has expired but I know it hasn't!
5. How much is TransportXtra.com?
6. Why does the site already recognise my email address?
7. How do I stop getting jobs or news emails?
8. How do I have my details deleted from your system?

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What is TransportXtra.com?

TransportXtra.com is the ultimate transport research product for the busy professional. 

We offer breaking news and archive content from the leading passenger transport, planning, policy making and modelling trade press, as well as extensive reports libraries and directories.

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Who do I contact if I have a query?

There are 3 key people working on TransportXtra, who are always happy to hear your feedback and answer any questions you may have.

Editorial discrepancy?  Unrelated 'related articles'?  Got some content to submit?

• Please contact : 0845 270 7857

Got a suggestion to improve the site? Encountered a (non-subscription related) error?  Display glitch?

• Please contact Justin Andrew: 0845 270 7880

Subscription query?

• Want to subscribe to LTT or Parking Review, or need your reader key to access TransportXtra, please contact Christina on 020 7091 7959
• Logged in, but unable to access content, or have questions about TransportXtra email us at subs.ltt@landor.co.uk or call the TransportXtra Helpline on: 020 7091 7959. (Open Monday, Tuesday, Thursday and Friday 14:00 - 16:00)

Conference enquiries

• Please contact the conference department on 0845 270 7865

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How do I get a password to login?

Chances are, you've already got one... If not, you can get one easily...

1. Existing LTT, Parking Review subscribers get free access to the site. Simply do a forgotten password reminder. 
2. You can subscribe here, with prices starting at just £7 + VAT per month.
3. You can take a free trial using the 'Free trial' tab on the login box at the top of the page.
4. You can get access to the relevant portions of the site by purchasing a print subscription to Local Transport Today, or Parking Review Magazine.
   
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When I try and read an article it says my subscription has expired, but I know it hasn't!

Check your subscription status from the right hand menu...

Does it correctly show that your subscription is within the correct dates and with the correct magazines or level of access you should have? If not, are you using the correct email address and password combination? See next...

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I used to be able to read some articles, but now I can't, why?

Your subscription or free trial period has ended.

If you've got a current subscription to LTT or Parking Review, you are eligible for full access, please call us on 020 7091 7959.

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How much is TransportXtra.com?

Full range of subscription prices are available in the TransportXtra Shop

Call us now to find out how much it will be to  have access for your whole office.

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Why does the site already recognise my email address?

TransportXtra.com is a product of Landor LINKS Ltd.

If you've ever registered on TransportXtra, Jobs-in-Transport.com, Jobs-in-Rail.co.uk or have a subscription to one of our magazines your login details are stored here for use on TransportXtra.com.

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How do I stop getting jobs or news emails?

Login to the site and select 'Edit Contact Details'.  From there you can uncheck the options to receive jobs and news emails. If you're having a problem please use the contact us page.

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How do I have my details deleted from your system?

We'd recommend that you don't. 

Any subscriptions, job applications or event bookings attached to your email address will unfortunately be deleted along with your account.

There is also the chance, as there will be no record left to prove otherwise, that we add you to the site by accident in the future. 

The best thing to do, is ask us to 'unsubscribe' you and that way you wont be contacted in the future. See "How do I stop getting jobs or news emails?".

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I don't care, I just want my details deleted!

Of course; Please contact us using the contact us page, with your email address, home address, full name and we'll delete your account with immediate effect. 

Please note that by deleting these records, we will have no way of knowing that you do not wish us to contact you again in the future.