National Car Parks’ unification of its seven regional control centres into a single nationwide base at Croydon allows 600 sites across the UK to be monitored by just 16 controllers. These staff oversee security, payment and customer services operations from one contact point. CCTV at each car park is relayed back to secure operations, while the payments system is linked to all ticket barriers and payment machines. The high-integration of all car park operations allows NCP operators to...
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