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Comment: Issue 597 25 May 2012

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Buses / Coaches / FTR, All of UK

First pins faith on local focus in roller coaster ride to recovery

James Dark

The full impact of the legacy of FirstGroup’s historic approach to managing its UK bus division continues to unfold.  The response to the economic downturn means mileage is 13% lower than three years ago, and alongside fare rises has contributed to ongoing falls in patronage. Latest forecasts make for the most depressing reading yet in the continuing decline.

The company’s new chief executive Tim O’Toole and his UK bus managing director Giles Fearnley have been candid in...

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