New approach boosts returns

Hackney’s new debt recovery contract has resulted in a dramatic rise in collection rates, writes Seamus Adams

Seamus Adams

Seamus Adams

The new bailiff contract introduced by the London Borough of Hackney parking services is set to increase collections by 70% compared with the previous year. The new contract aims to promote fairness and transparency in debt collection charges for motorists. It is also designed to develop a stronger relationship between the council and its contractors, in a bid to increase debt recovery.      

The contract has been up and running since April 2010, and already its...

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