Defending the appeals system

Michael Robinson’s claim that the parking appeals services operate an unwritten ‘50:50 allow:refuse’ rule is both wrong and damaging

Caroline Hamilton

Caroline Hamilton

The cover story on Parking Review’s May issue, ‘Seeking balance can be unfair’, demonstrated a lack of understanding of the appeal process from a parking professional that does require some response. Although the writer, Michael Robinson, is a parking operations manager working in Portsmouth whose appeals are not considered by the London adjudicators, his unfortunate surmise that his misapprehensions should also apply to the London adjudicators cannot be allowed to pass...

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