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Business Comment: Issue 361 1 May 2009

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Bus, Fares/ticketing, Watchdogs, Other, All of UK

The impartiality of Passenger Focus is its strongest assets - let’s get the debate going

Passenger Focus has released its first piece of research in its new role of bus passenger champion, albeit in shadow form for the present time. And the results are not particularly shocking.

39% of concessionary pass holders who took part in the watchdog’s focus groups on the subject reveal that yes they are using the bus more often since England’s nationwide free concessionary travel scheme started last year. 35% report using their pass for journeys outside their immediate district...

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