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Case Studies: Issue 242 3 May 2012

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customer service, technology, NCP

NCP's app reminds drivers where they parked

NCP has developed a smartphone app to

British drivers spend on average 152 hours a year searching for a parking space, according to a survey commissioned by National Car Parks (NCP). Having found a parking space, trying to remember exactly where you left your car after several hours shopping, attending meetings or watching a film can be headache, especially in large surface sites.

NCP has thus created a smartphone app which is designed to guide drivers back to the exact place where they parked. The app also comes with a car park...

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