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Viewpoint: Issue Issue 27 7 Feb 2012

Vehicle design has a big part to play in delighting our customers

Recent months have seen the arrival in London of the so-called Borismaster - the new Routemaster bus for London initiated by Mayor Boris Johnston - and the unveiling at the National Exhibition Centre in November of what could perhaps be called the Raymaster - the new bus for Nottingham, in which I have myself played a role.

It’s a restyling of the Tempo that I worked on for trentbarton and Optare. There’s also been launches of prototypes of the ‘European Bus System of the...

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Your Comments:

8 Feb 2012

Two current examples of very poor design:

1. Buses in service for the last 20 years where the driver can't turn the heating off in hot weather - positively primitive when you consider that the old Routemaster had a switch that conductor and passengers could use;

2. Re-vamped 125s with dark tinted windows and high plastic seat backs so you can't see the world go by from the aisle seats and dusk comes an hour early wherever you sit - great scenery and natural light replaced by electric light reflected off purple plastic. If these were cars they would be driven by gangsta rappers.