'Operators are entitled to payment for every passenger journey, whether generated or not'

The complex way of calculating how much bus operators should be reimbursed for carrying the elderly and disabled is doomed and will have to be replaced by a much simpler system, a lawyer has said.

Local authorities are obliged to ensure that operators are "no better or no worse" off under a concessionary fares scheme. Under the current arrangements, operators are reimbursed for only those journeys that are expected to have been made in the absence of the concessionary scheme....

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