Latest news:
News category: performance

531 results from all titles

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Business Comment
THE news that Bristol City Council and First’s local bus operating subsidiary are to come together to form a Punctuality Improvement... continue
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Bus News
BRISTOL?CITY Council and First are to enter into a Punctuality Improvement Partnership in the city in order to improve bus service reliability and... continue
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Regular News
Warrington Borough Transport is celebrating its highest ever customer satisfaction survey results. Independent research revealed that 98% of existing... continue
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Letters to the Editor
It is interesting to note the very positive response that Arriva have obtained in their user survey in that 91% are satisfied with the service... continue
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Rail News
TOCs remain unhappy with Network Rail Train operators remain dissatisfied with Network Rail’s service despite recent progress in addressing... continue
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Rail News
Merseyrail and One have been highlighted by the Office of Rail Regulation as operators who need to improve their punctuality. The regulator said its... continue
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Rail News
Network rail has been told to improve its contingency plans for dealing with adverse weather conditions after its progress in reducing delays stalled... continue
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Rail News
By James Dark
New techniques being considered by Network Rail could potentially cut the cost of running the railway by over 20%. In its advice to ministers on... continue
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Opinion
It seems that doing a passenger survey is all the rage at the moment. Train operators have one done for them twice a year by Passenger Focus. For... continue
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Regular Feature
On the face of it the news that four out of five rail passengers are satisfied with the overall service that they receive would seem very positive.... continue
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News Extra
When did the NPS start and why? The National Passenger Survey was set up in autumn 1999 by the Office of Passenger Rail Franchising (predecessor to... continue
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Rail News
First Great Western is being urged to follow c2c in scrapping timetable changes introduced last month. Two Thames Valley MPs, Martin Salter (Lab:... continue
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Rail News
The Department for Transport has this week been blamed for the week-long closure of two community rail lines in the South West of England. Julia... continue
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Regular News
London mayor Ken Livingstone this week demanded that the operator of the Croydon Tramlink improve the services for passengers and improve their... continue
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Bus News
By Andrew Garnett
CONTROVERSIAL?GREATER Manchester bus operator UK?North and associated firm GM?Buses have had their combined 74-vehicle fleet forced off the road by... continue
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Rail News
First ScotRail has been fined almost £500,000 by Transport Scotland after a “dip” in performance. The train company incurred... continue
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Rail News
rival intercity operators GNER and Virgin West Coast have agreed to share best practice. The companies are competing for passengers travelling... continue
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Opinion
By Andrew Garnett
One of the central pillars of Britain’s push towards privatising its public transport operations has been that it might create transport... continue
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Rail News Lead Story
By Meera Rambissoon
Train operator c2c has made a sharp u-turn and reverted to its old weekday timetable last Monday just four weeks after the new timetable was... continue
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Rail News
By James Dark
The head of the country’s most punctual train operator has criticised the rail industry’s view that running 90% of trains on time is a... continue
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