Northern Rail will be the first rail operator to issue BlackBerries to all of its conductors - over 1,000 - so that they can give customers faster and more accurate information.
The £140,000 investment aims to get more and better quality information about any current services, whether there are any delays, onward connections at stations and planned engineering works.
Heidi Mottram, Northern Rail's managing director, Northern Rail, said: “Our customers are increasingly satisfied...
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