Shirley Lee, the face of NCP

The Front Line Award: Shirley Lee, NCP

Shirley Lee with jury member Anjna Patel and Ade

Shirley Lee with jury member Anjna Patel and Ade

Parking can be a challenging profession, never more so than for those on the front line, who engage with drivers, customers, and the general public as part of their day to day activities; not to mention doing all this whilst coping with the peculiarities of our ever changing British weather. NCP’s customer service assistants (CSAs) are the first point of contact for customers; providing assistance, advice, enforcement and community engagement, as well as being the public...

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