Hopeful DfT maps an incremental route to delivering ‘smart’ ticketing

The quest for seamless multimodal travel has been set out again in the UK Department for Transport’s new ‘door-to-door’ transport strategy, that aims to simplify the journey experience through measures such as new ticketing, better information and improving interchange between modes.

But though the aspirations are clear, achieving practical outcomes on the ground remains elusive - even in the South East of England, intended  to be a testbed for new forms of...