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Technology: Issue 245 2 Aug 2012

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airports, customer service, parking payment

Altitude bookings take off

Taking parking bookings directly can save airports significant third party commissions

When air travellers want to reserve airport parking it is now easy to arrange a stay online via the booking portals of airlines, hotel finders and travel agents. While bookings via third party service providers are welcome, airport parking operations have to pay a commission on such reservations. This provides airports with a strong incentive to encourage travellers to book their parking directly with them. This was the rationale for Peel Airports’ decision to invest in a major upgrade...

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