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Letters: Issue 241 5 Apr 2012

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Drivers need to be offered all the payment options

Drivers should be presented with a true choice of payment options, including machines and phone parking

Richard Boultbee

Jeremy Clarkson and, most recently, Richard Wilson have given the automated phone payments process a real battering for customer service. You can hear the cries: “Paying by phone… I don’t believe it!”

Well, at Metric we do believe in it. Metric has been a payment solution provider in the parking industry for over 40 years and has been witness to many innovations. The company has always embraced new technology and decided, without hesitation, a couple of years ago to be...

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