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Articles: Issue 231 1 Jun 2011

Swift offers debtors text alerts

Swift has introduced a text messaging service, which sends payment prompts to debtors that have payment schedules. It also sends them reminder texts the day before bailiff appointments are due to take place.

Managing director Huw Lloyd Lewis said: “The rate of missed appointments and default on payments has reduced significantly since we have been operating the text messaging system. Debtors need to understand that repeated default will not be tolerated and that prompt payment reduces the...

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