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Cover Story: Issue 223 4 Oct 2010

Service with a smile is good for business, says Q-Park

Q-Park has placed customer service at the heart of its business offer, Adam Bidder tells Mark Moran

Mark Moran

Q-Park is a parking management company operating throughout Europe. Over the past decade its distinctive red, black and aluminium house style has become a feature of town centre and health sector car parks throughout the UK. Arriving at most Q-Park locations, logos make you aware of a number of additional services including free umbrella loan, baby buggies, jump starts for flat batteries and even shoe-shine machines.

“Q-Park truly appreciates the importance of building car parks that are...

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