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ANPR, appeals, awards, branding/marketing, crime, customer service, enforcement, financial results, funding, local government, parking payment, performance, procurement, residents, safety, signs & lines, The Enforcers, Traffic Management Act 2004 (TMA), training and recruitment, BPA, Institute of Parking Professionals, South East England
The human factor
Parking authorities must strike the right balance between offering a public service and assuming a commercial role, Tendring’s Ian Taylor tells Deniz Huseyin
Tendring District Council’s Ian Taylor is bracing himself for a period of intense spending cuts as decreed by central government. Tendring carries out parking enforcement under an agency agreement with Essex County Council, which is calling on its 11 districts to ensure their on-street enforcement operations break even at the very least.
Taylor accepts this is necessary but fears that, under growing pressure, councils may start to lose sight of their primary purpose. “It should be...