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Processing: Issue 206 11 May 2009

Mouchel offers Knowledge to software users

Mouchel has launched a new software tool that allows staff dealing with parking enforcement to gain rapid access to their organisation’s processes, policies and product information.

The new interactive tool is an enhancement of Mouchel’s Integrated Civil Processing Systems (ICPS) enforcement software. ICPS Knowledge has been designed to act as “best adviser” to back office staff, enhancing their ability to resolve customer enquiries at the first point of contact.


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