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Case Studies: Issue 242 3 May 2012

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customer service, residents, technology

Promoting the connected high street

Driveway rental pioneer Parking Space Rentals increased

The trend for people to earn some extra cash by renting out their driveways to commuters and people attending sports events has led to the emergence of a number of services effectively matching home-owners with drivers. These parking space brokers include parkatmyhouse and Parklet. A pioneer in the sector, Parking Space Rentals, has recently upgraded its website to automate as much of the process as possible while also improving customer service.

The company’s founder Stephen Hall says:...

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