Latest news:
News category: Watchdogs

231 results from all titles

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Regular News
London TravelWatch, the watchdog for transport users for in and around London, will write to the government asking them to consider whether the First... continue
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Rail News
Rail watchdog Passenger Focus has warned rail commuters  that they could be missing out on big savings if they don’t buy a season ticket,... continue
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Rail News Lead Story
By James Dark
South West Trains’ plans to raise off-peak fares by up to 20% have been given the go-ahead by the Office of Rail Regulation. In its ruling,... continue
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Bus News
“Giving local authorities greater powers to control our bus services may or may not result in a better service. “But without measurable... continue
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Rail News
Passenger Focus is calling for the Department for Transport to buy in 30% extra capacity to ensure passengers travelling on the Cross Country network... continue
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Rail News
shadow transport secretary Chris Grayling and lobby group Transport 2000 have jointly called for government to put a two-year moratorium on... continue
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Rail News
London TravelWatch has called for several stations to be moved into the London ‘zonal’ system to reduce the impact of fare... continue
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People
PTUC Scotland get 11 new members The Public Transport Users' Committee for Scotland, which will operate as Passengers' View Scotland, has announced... continue
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Rail News
The Association of Train Operating Companies has implemented the first stage of its response to passenger and government criticisms over the... continue
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Rail News
Passenger focus is pressing for clearer information on posters advising of service disruption during engineering work. Passenger Focus has discussed... continue
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Bus News
Cardiff is preparing to tackle its legendary bus delays after being awarded Welsh Assembly grants of £5.22m. This summer cars will be removed... continue
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Opinion
It seems that doing a passenger survey is all the rage at the moment. Train operators have one done for them twice a year by Passenger Focus. For... continue
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Letters to the Editor
John Nelson congratulates Passenger Focus for its work for rail travellers (Transit February 23). While I do not disagree with this analysis, he... continue
Categories: Bus, Rail, Watchdogs, Other, All of UK
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Rail News
Passenger satisfaction has risen to record levels, according to results of the latest National Passenger Survey, published by Passenger Focus last... continue
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People
London TravelWatch has appointed Julie Giles as its new deputy chair of its board. Giles is a local councillor in Tottenham and deputy leader of... continue
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Rail News
the question of whether more or less car parking is needed for coordinated, sustainable access to rail stations, was a hot topic at last... continue
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Rail News
plans to reduce the number of trains stopping at Watford Junction have been attacked by passenger group London TravelWatch. The Department for... continue
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Regular Feature
On the face of it the news that four out of five rail passengers are satisfied with the overall service that they receive would seem very positive.... continue
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News Extra
When did the NPS start and why? The National Passenger Survey was set up in autumn 1999 by the Office of Passenger Rail Franchising (predecessor to... continue
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Letters to the Editor
I can appreciate the argument made by several at your customer service excellence conference regarding the wisdom of branding trains in a new... continue
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