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News category: customer service

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Parking Review
Business News
Liverpool is the most profitable area outside London to rent a parking space, according to parking space letting agent Park Let. It found that... continue
Parking Review
Case Studies
It’s vitally important to ensure, when upgrading and refurbishing any car park, that you do so to the highest possible standard, using the... continue
Parking Review
Technology
Westminster City Council is to trial ‘wave & pay’ technology that eliminates the need to use coins or enter chip & PIN details... continue
Parking Review
Training
The UK decriminalised parking industry is a relatively new sector and, as a consequence, does not yet have the established training and regulatory... continue
Parking Review
Operational
A competition by Meteor meet &greet parking has delivered a prize to Wokingham resident Roy Martin. Mark Anglim, UK operations manager for Meteor... continue
Parking Review
Awards
VINCI Park UK been preseneted with the European Parking Award for Innovative Project development for its car park at Ninewells Hospital, Dundee. To... continue
Parking Review
Safer Parking
A Gatwick Airport ‘meet & greet’ operation has achieved Park Mark status. Help-Me-Park.com collects customers’ vehicles at the... continue
Parking Review
Technology
Cobalt Telephone Technologies’ RingGo phone parking system is now well established with both public and private sector clients. The RingGo... continue
Parking Review
Technology
A key attraction of phone parking systems for parking operators is that there is limited or, in some cases, no capital outlay for the introduction of... continue
Parking Review
Technology
The customer-facing elements of the Verrus system are currently being rebranded as PayByPhone. This new name will feature on signage, website, emails... continue
Parking Review
Technology
Parking operators such as Q-Park are introducing payment cards which can be used at a number of car parks by business and season parkers. The Q-Park... continue
Parking Review
Payment systems
Southampton City Council reports strong interest in the use of a cashless card option at four of its multi-storey?car parks. The decrementing cards... continue
Parking Review
Technology
City of York Council has re-launched its pay-by-phone service with a new local York number in conjunction with service provider, Verrus’ new... continue
Parking Review
Technology
Parkeon is currently gaining final accreditation for contactless pay & display operations, says Bob?Barnes, Parkeon UK’s parking... continue
Parking Review
Marketing
Colchester is bucking the trend of falling economic activity in the downturn by offering parking bargains to prospective visitors. The historic Essex... continue
Parking Review
Marketing
Q-Park hosted a party at its Charles Street car park as part of Sheffield’s Retail Week. The event had the central theme of design and included... continue
Parking Review
Technology
While refurbishing Torquay’s 500-space two-level Harbour car park, Torbay Council has taken the opportunity to replace its pay & display... continue
Parking Review
Training
A group of supervisors and managers working for VINCI Park have successfully graduated in a pilot of the NVQ 2 and NVQ 3 in Leadership and... continue
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