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News category: customer service

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Parking Review
IT
Town and City Parking (TCP) is now using RepNet, a parking analysis tool which provides the operator and its clients with real-time bay-by-bay... continue
Parking Review
Parking Policy
Visitors and traders in Croydon are to be given 30 minutes’ free parking in pay & display bays in the borough's district centres. The... continue
Parking Review
Parking Policy
People working in Gravesend could be the recipients of generous parking discounts as part of the Kent town’s overhaul of its car parking... continue
Parking Review
Case Studies
In writing an annual report, you can clearly demonstrate the improvements you have made compared with previous years — these improvements can... continue
Parking Review
Debates
I was intrigued by the editorial and letters in the February edition of Parking Review regarding dealing with the media and the Approved Operators... continue
Parking Review
Enforcement
Parking authorities can raise awareness of their achievements and inform the public by bringing out annual reports, affirms Louise Hutchinson, head... continue
Parking Review
Editorial
All too often local authority parking operations are unfairly accused by motorist lobby groups, hauliers and business groups of making life difficult... continue
Parking Review
Case Studies
Besides car parks, the other major form of public site that many parking operators run are ‘parking shops’ at which drivers can buy... continue
Parking Review
Case Studies
Like many parking authorities, Bournemouth has seen revenues slide during the recession. But these losses can be minimised by adopting innovative... continue
Parking Review
Enforcement News
A pilot scheme in Brightlingsea is issuing bogus penalty charge notices (PCNs) to encourage drivers to be more considerate. The Considerate Parking... continue
Parking Review
Awards
Terry Wogan, Tom Baker and Ozzy Osbourne will all be presenting the British Parking Awards 2010, yet only one person will be in the spotlight.... continue
Parking Review
Yellow Lines
A women-only car park has opened at a shopping centre in China. The car park in the city of Shijiazhuang in Hebei province has wider spaces which the... continue
Parking Review
Editorial
The parking sector has long had an uncomfortable relationship with the media, which is seemingly addicted to always reporting that it is run by a... continue
Parking Review
Awards
Siemens won the Best Innovation category at the Airport Operators Association Awards 2009 for its Car Finder solution at Heathrow Airport’s... continue
Parking Review
Construction
Q-Park has completed a major refurbishment of the Sauchiehall Street car park in Glasgow after the award of a 25-year lease on the site. The... continue
Parking Review
Cover Story
The weather is chilly again, and with it comes the season for coughs, colds and maybe even a dose of flu. If you’ve been unlucky enough to be... continue
Parking Review
Parking Policy
A proposal to allow heavily pregnant women to park their cars in dedicated spaces has been rejected by the Welsh Assembly. Darren Millar, Assembly... continue
Parking Review
Safer Parking
The Central car park in Ventnor on the Isle of Wight has been awarded a Park Mark following a partnership between the council and police which saw... continue
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