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News category: customer service

579 results from all titles

Parking Review
News Lead Story
A High Court challenge against the legality of parking tickets issued on private land by enforcement firms has received backing from consumer body... continue
Parking Review
News Lead Story
JustPark, the London-based online parking market, has raised over £1.8m to expand its business using an online crowdfunding website. JustPark,... continue
Parking Review
Business News
Online parking market YourParkingSpace has acquired driveway parking site Bargain Parking. Over 95% of Bargain Parking’s coverage is in the... continue
Parking Review
Business News
Parkopedia, the online parking service, is now enabling householders to register their driveways on its database of parking spaces without incurring... continue
Parking Review
Operational
Patrick McDonnell
Yeovil District Hospital has streamlined parking operations  by removing the original barrier system at its main car park and replacing it with... continue
Parking Review
Technology
A new online car park location and booking service has been launched. The Parkonomy website enables customers to search through a database of UK car... continue
Parking Review
Yellow Lines
Dave McAuley, a civil enforcement officer (CEO) in Wirral, received a bottle of champagne from a happy motorist after he paid for her parking. Gaynor... continue
Parking Review
Developments
Parking facilities feature in plans to improve visitor numbers to the Pontcysyllte Aqueduct World Heritage Site in the Trevor Basin near Wrexham,... continue
Parking Review
Business News
Parkopedia, the London-based developer of online parking locations services, has won Ford’s Innovate Mobility Challenge. The announcement was... continue
Parking Review
Training
Many parking providers now recognise the importance of engaging with motorists as customers. Interactions take place in person, over the phone,... continue
Parking Review
Viewpoint
James Gouge
Relationship management is one of the fundamental aspects of a parking manager’s role. Their role requires them to deal with a diverse range of... continue
Parking Review
Training
Car parking is not always seen as an industry that has been first to embrace the training and development techniques and tools that are commonplace... continue
Parking Review
Staff issues
Parking is a service sector that employs thousands of people, with those working on the front line wearing uniforms that need to be smart,... continue
Parking Review
News Lead Story
Parking Review
Awards
Patrick McDonnell
Stratford International Station’s multi-storey car park has received the Disabled Parking Award (DPA) following an assessment by the charity... continue
Parking Review
Business News
Business mobility company Alphabet has teamed up with online parking provider JustPark. Employees of Alphabet’s clients get a discount on... continue
Parking Review
People News
Total Car Parks has been expanding its administration team. In November Theresa Magson joined as new business administrator and Laura Garner as... continue
Parking Review
Hospitals
Mark Moran
Hospitals should review their parking tariffs and concessions. They should also use pay-on-exit rather than pay & display parking systems, which... continue
Parking Review
Technology
Catching a flight can be stressful, and many people who park their cars at airports are often distracted. Occasionally people will inadvertently... continue
Parking Review
Yellow Lines
Deniz Huseyin
A toddler was re-united with her toy bunny rabbit thanks to the efforts of a kind-hearted Cambridge car park attendant. The bunny, called Flora, was... continue
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