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News category: Watchdogs

231 results from all titles

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Regular Feature
“Record passenger satisfaction scores in the latest National Passenger Survey is good news and evidence that the rail industry is moving in the... continue
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Rail News
National Express East Coast has topped a customer satisfaction league table of long distance train providers in the latest National Passenger Survey.... continue
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Bus News
Three Christian groups have responded to a recent bus side campaign by the British Humanist Society with their own campaigns, urging the public to... continue
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People
The London Assembly’s transport committee has completed the appointment of members to the board of London TravelWatch - the watchdog for public... continue
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Business Comment
Inevitable, if not wholly depressing, that the news is dominated with cuts across  industries, not just transport - job cuts, service cutbacks,... continue
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News Extra
By Meera Rambissoon
34th place isn’t a bad place to enter the Power 50 - hot off Transit’s press last issue (Transit January 9) - and Anthony Smith, chief... continue
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Rail News
South west Trains’ plans to make drastic cuts to the opening hours of ticket offices have been rejected by transport minister Lord Andrew... continue
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Business Comment Lead Story
One of the more notable aspects of the January rail fares increases was ‘new ATOC’ coming out fighting against the inevitable barrage of... continue
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Regular Feature
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Rail News
Passenger Focus has called for limits to be placed on the amount individual fares can be increased by. In the wake on the New Year fare increases,... continue
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Rail News Lead Story
By James Dark
The Association of Train Operating Companies has defended inflation-busting fare rises, seeking to play down the scale of the increases and pointing... continue
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Rail News
Proposals for rail watchdog Passenger Focus to champion light rail as part of their extended remit will be put forward next year. Speaking at... continue
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Bus News
Transport for London has begun the process of removing the bendy bus from the capital's street with the award of new contracts for three routes using... continue
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Rail News
Passenger Focus has called for a reform of rail fare regulation after train operators announced increases in fares which it said were totally at odds... continue
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Rail News
The Association of Train Operating Companies has been criticised for its increase of rail fares, to kick in next year, at a time of economic... continue
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Rail News
MPs on the Public Accounts Committee have called for the Department for Transport and Passenger Focus to investigate whether train operators are... continue
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Rail News Lead Story
By James Dark
A regime of passenger satisfaction targets and penalties for failing to meet them will be introduced at the new South Central franchise which begins... continue
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Regular News
By Robert Jack
London mayor Boris Johnson this week published Transport for London’s 10-year business plan. The plan contains £2.4bn of efficiency... continue
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In brief
Research by Passenger Focus and South West Trains has highlighted barriers to increased use of ticket machines. The research showed that many... continue
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Bus News
By Andrew Garnett
London travelwatch, the capital’s passenger watchdog, has urged Transport for London to scrap plans to withdraw bendy buses from three of... continue
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