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News category: TOCs

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John Nelson
John Nelson
The advent of New Labour heralded the end of ideology in politics. Now we have managerial politics in which parties vie with each other to improve... continue
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News Extra
James Dark
Since its creation, Network Rail, has regularly been forced to draw up battle lines against train operators pressing for vertical integration trials... continue
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Rail News
Merseyside rail operators need to improve their station facilities and provide more car parking, according to a Passenger Focus surveys as Network... continue
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Lead Story
James Dark
Network Rail has invited train operators to carry out hundreds of small infrastructure works which the company would rather not manage and believes... continue
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Opinion
A selection of train company executives sat in a room in the House of Commons earlier this month facing questions from MPs on the transport select... continue
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Letters to the Editor
By David Hurdle, Spalding, Peterborough
The latest National Passenger Survey shows the same results as usual for train toilets - only 36% satisfaction. I have always understood that the... continue
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Rail News
The rail industry should focus more on passenger information during service disruption, as well as punctuality/reliability and overcrowding if it... continue
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Regular News
The government will initially refuse to bail out train operators which run into financial difficulty, but will inevitably be forced to do so when... continue
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Regular Feature
By Meera Rambissoon
It’s been a record year for passenger satisfaction according to Passenger Focus on the latest release of the National Passenger Survey. This... continue
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John Nelson
When the railways were privatised and the first franchises let, I published an assessment of their prospects. Drawing heavily on my business... continue
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Regular Feature
“Record passenger satisfaction scores in the latest National Passenger Survey is good news and evidence that the rail industry is moving in the... continue
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Rail News
The automatic annual rail fares formula should be scrapped, the TSSA union told the Commons transport select committee this week. TSSA general... continue
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Business Comment Lead Story
One of the more notable aspects of the January rail fares increases was ‘new ATOC’ coming out fighting against the inevitable barrage of... continue
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John Nelson
No need for fancy predictions this year. It can be simply said. Things will be tough. The only question is “how tough”? With jobs being... continue
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Regular Feature
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Rail News
By James Dark
Arriva Trains Wales is looking to hit back at rival DB Regio with a service which would compete directly with DB’s Wrexham and Shropshire open... continue
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In brief
The Liberal Democrats have proposed that any passenger forced on to rail replacement bus services because of engineering works should receive a 25%... continue
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Rail News
Passenger Focus has called for limits to be placed on the amount individual fares can be increased by. In the wake on the New Year fare increases,... continue
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Rail News Lead Story
By James Dark
The Association of Train Operating Companies has defended inflation-busting fare rises, seeking to play down the scale of the increases and pointing... continue
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Rail News
Rail operators are due to run 265,000 more trains a year with the start of the new timetables this week. Services are due to be quicker, with more... continue
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