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News category: TOCs

198 results from all titles

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Rail News
the disparity of the growth rates achieved by Britain’s train operators since privatisation dispels the assertion that growth is wholly down to... continue
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Rail News
In two years virtually every London commuter train operator and every regional train operator will run 90% of services on time, according to new... continue
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Regular News
South West Trains plans to introduce a new bus service linking Waterlooville with Petersfield station in Hampshire, where three trains an hour run to... continue
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Rail News
By James Dark
The association of Train Operating Companies has announced that London’s train operators are close to agreeing a deal which will commit them to... continue
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Rail News
Passenger Focus has called for the government to consider giving more weight to train operators’ passenger satisfaction ratings when franchises... continue
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Rail News
By James Dark
Arriva has acknowledged that its new Cross Country franchise could be without a managing director when the contract starts on November 11. The... continue
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Rail News
Stagecoach will retain only one of the present Midland Mainline directors when it takes over the new East Midlands franchise from National Express... continue
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John Nelson
By John Nelson
Love the staff; like the stations - shame about the trains. This is a summary of what passengers think about their rail journeys - at least if we are... continue
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Business Comment
Passenger Focus’s call for a debate on whether customer satisfaction should influence rail franchise awards is optimistic given the... continue
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Business Comment Lead Story
Ask TOC executives about the railway’s fare structure, and there is unanimous agreement that it isn’t doing the industry any favours.... continue
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Regular News
Network rail could be set customer satisfaction targets by the Office of Rail Regulation if it does not introduce them voluntarily. The new targets... continue
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Rail News
By James Dark
The customer service which the rail industry provides during major disruption is being scrutinised by the National Audit Office. The investigation... continue
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Regular News
bus and train operators across England are weighing up the impact on their businesses of recent bad weather and flooding. In the short term many... continue
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News Extra
By James Dark
Train operators’ attempts to censure Network Rail for its recent poor performance were swept aside at the infrastructure operator’s AGM... continue
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Business Comment
Look back at what the Department for Transport has done since the rail review. First it centralised more power with Network Rail, and refuses to slap... continue
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Rail News
By James Dark
Train operators’ electricity traction costs have been slashed following a new deal agreed by ATOC and Network Rail. The deal was revealed in a... continue
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Rail News
Train operators have announced a number of initiatives to reduce the damage caused to the environment from Britain’s railways. The Association... continue
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Rail News
Network Rail’s targets are seen as too weak, a survey commissioned by the Office of Rail Regulation has shown. The survey, which will inform... continue
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Business Comment Lead Story
With the best will in the world, you could hardly say Network Rail has extended itself the past couple of years. The company has cantered along,... continue
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Rail News
TOCs remain unhappy with Network Rail Train operators remain dissatisfied with Network Rail’s service despite recent progress in addressing... continue
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