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News Lead Story: Issue 245 2 Aug 2012

Richmond upon Thames 'Fair Parking' policy finds favour

Complaints are falling and compliments are on the rise for Richmond upon Thames’s parking service. Since the introduction of its ‘Fair Parking’ policy, the Royal Borough has received just 12 formal complaints in 2011/12, down from 50 in 2010/11.

The parking service has also seen a 230% increase in compliments, from 33 in 2011 to 109 in 2012. The Fair Parking policy, introduced last October, saw civil enforcement officers (CEOs) re-trained and told to give drivers who might...

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Your Comments:

Hugo
7 Aug 2012

It’s not at all surprising that Richmond’s present administration of parking enforcement is finding favour with the residents.

After the unfortunate and expensive episode concerning their mobile camera cars and the Council’s initial reluctance to ensure that all drivers were properly refunded their penalty charge payments, this council has gone on to set a proper example of how parking enforcement can be and should be conducted everywhere.

The Council leader Lord True and his colleagues can be seen to have set what seems to be a new and unusual standard in parking enforcement being one founded on common sense and honesty.

The common sense seems to be very much to the credit of their consultant acting parking manager Stephen Hardy who seems to be one of the few such managers who actually know what they are doing. He has been doing it in a professional manner so unlike too many others around the country whose poor performance shows they shouldn’t be in the business. His involvement in Richmond was reported back in February.

It’s also worth noting how this large London borough can enforce their parking restrictions quite capably without the unnecessary, repellent, money-making and law-breaking Smart Car CCTV vehicles which, further to the Council’s credit, they have permanently removed from the streets.

Instead of washing their hands of everything to do with parking and traffic enforcement as they do, this government would do well to appoint Lord True as a national policy consultant and Stephen Hardy as a parking and traffic ombudsman with teeth. Maybe then, after a lot of kicking of deserving backsides, this country could get back to some normality from the repressive sorry state of parking and traffic enforcement it’s developed into.