Spreading the word

A well presented and accessible annual report is the ideal way for parking authorities to get their message across, says Louise Hutchinson

Louise Hutchinson

Parking authorities can raise awareness of their achievements and inform the public by bringing out annual reports, affirms Louise Hutchinson, head of service of the PATROL joint committee.

“Annual reports can be used to report what councils don’t do as well as what they do. For instance, the reports can make clear to the public that they don’t set PCN issuing targets,” she says. “Furthermore, there are differences in the civil enforcement powers that local...

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