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Information: meeting new challenges as the matrix multiplies
Peter Stonham holds a degree in transport and has studied and written about the subject for more than 30 years. He is editorial director of the Landor group, which he founded, and has led the development of New Transit, Local Transport Today and its other specialist magazines and on online networks. He previously co-edited the Jane Urban Transport Systems, helped found the Transport Planning Society and launch the Travel 2020 event and its predecessor, Passenger Transport Solutions. He has contributed to many other specialist publications and conferences.Peter Stonham
This issue has information as its focus – the information that drives the passenger transport business and the management of its operations, and influences and supports the travel decision-making by millions of users everyday.
It might be obvious, but it’s worth saying again: information is power, and people can’t use what they don’t know is available. And even if they do know that a particular service exists, they now expect to know it is running reliably, and what it...
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