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Editorial Comment: Issue Issue 31 6 Sep 2012

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Information: meeting new challenges as the matrix multiplies

Peter Stonham

This issue has information as its focus – the information that drives the passenger transport business and the management of its operations, and influences and supports the travel decision-making by millions of users everyday.

It might be obvious, but it’s worth saying again: information is power, and people can’t use what they don’t know is available. And even if they do know that a particular service exists, they now expect to know it is running reliably, and what it...

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