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Letters: Issue Issue 15 3 Sep 2010

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Don’t listen to stylists on HS2, listen to customers

Peter Wiltshire, Great Missenden, Buckinghamshire

In ‘the Future’ page last edition (August), I see that the interior designers Priestman Goode envisage a High Speed Train that will emulate the ‘iconic’ status of Concorde.

As far as I recall, Concorde was an immense self-indulgence by an industry that thought it knew what its customers wanted, and didn't bother to ask them. The result was an expensive toy that only rich kids could play with. The 2010 National Passenger Survey recently published by Passenger Focus,...

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