81% of rail users satisfied
Passenger Focus has published the results of the latest National Passenger Survey. The Spring 2009 survey shows that 81% of passengers rated their journey as ‘good’ or ‘satisfactory’.
The survey was undertaken shortly before National Express withdrew from its East Coast franchise. But despite the operation’s well publicised difficulties, its 87% satisfaction score was joint highest among the intercity train operators. It was matched by First TransPennine Express,...
Join TransportXtra subscribers and read this article in full...
|
|
||
30 days
|
90 days
Save 50% |
1 YearSave 75% |
£30
|
£60 |
£90 |
|
+£6 VAT |
+£12 VAT |
+£18 VAT |
An online subscription to TransportXtra works out at less than 24p per day for all the latest issues and transport intelligence |
||
 |
||
New Transit individual subscriptions
Widely read by rail, light rail and bus operators, local and central governments, the city, consultants and suppliers, New Transit delivers comprehensive passenger transport analysis and comment.
New Transit magazine is published by Contact Plus 24 Limited. Please subscribe via their dedicated website.
Not ready to subscribe? Take a 2 week free trial
