Latest news:
News category: surveys

304 results from all titles

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Rail News
The Department for Transport has published provisional results from the largest survey of UK rail users ever undertaken. The National Rail Travel... continue
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In Passing
It is always dangerous to invite your industry colleagues to say what they think of you, and certainly it takes a brave organisation to share the... continue
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Rail News
TOCs remain unhappy with Network Rail Train operators remain dissatisfied with Network Rail’s service despite recent progress in addressing... continue
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Regular News
Warrington Borough Transport is celebrating its highest ever customer satisfaction survey results. Independent research revealed that 98% of existing... continue
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Opinion
It seems that doing a passenger survey is all the rage at the moment. Train operators have one done for them twice a year by Passenger Focus. For... continue
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Letters to the Editor
It is interesting to note the very positive response that Arriva have obtained in their user survey in that 91% are satisfied with the service... continue
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Rail News
Passenger satisfaction has risen to record levels, according to results of the latest National Passenger Survey, published by Passenger Focus last... continue
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Bus News
Bus manufacturer Alexander Dennis has announced that it will broaden its chassis options by offering chassis’ from manufacturers MAN?and Scania... continue
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Regular Feature
On the face of it the news that four out of five rail passengers are satisfied with the overall service that they receive would seem very positive.... continue
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News Extra
When did the NPS start and why? The National Passenger Survey was set up in autumn 1999 by the Office of Passenger Rail Franchising (predecessor to... continue
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Bus News
By Robert Jack
THE?MAN responsible for leading Arriva’s bus businesses outside of London believes that the group’s annual survey of people using its... continue
Categories: Bus, Surveys, Arriva, Other, All of UK
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Business Back-Up
A Doncaster based software management firm has gone back to its roots with its relocation to larger premises. Roeville Computer Systems now occupies... continue
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Rail News
one in seven rail users would be likely to make more journeys by trains if wireless internet access was available on-board, according to new market... continue
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Rail News
A REPORT BY Transport 2000 and Mother &?Baby magazine, has found that expectant and new mothers feel public transport is hostile to their needs.... continue
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Rail News
Research by National Express Group has concluded that train operators will have more success in attracting new passengers if they concentrate on... continue
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Rail News
GNER faced criticism this week for announcing increases to it charges to park cars at its stations just days after the National Passenger Survey... continue
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Rail News
passenger ratings for the helpfulness and attitude of on-train staff have significantly improved over the past year, according to the latest National... continue
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Rail News
By Robert Jack
Train operators have seized on the results of the latest National Passenger Survey as evidence that they have succeeded in raising their standards of... continue
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Rail News
National Express Group’s One operation is the country’s least popular train operator, according to the latest edition of the National... continue
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Rail News
train operators have been urged to address the concerns of passengers over the value for money offered by rail fares following the latest National... continue
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