Latest news:
News category: surveys

296 results from all titles

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Business Comment
Passenger Focus’s call for a debate on whether customer satisfaction should influence rail franchise awards is optimistic given the... continue
Parking Review
Crime
Patrick McDonnell
Motorists in the UK are leaving nearly £4bn worth of gadgets in their vehicles, providing rich pickings for thieves, according to a new survey.... continue
Categories: crime, surveys, All of UK
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Bus News
National Express-owned bus operator Travel London has launched its new Travel Surrey identity for buses operating from the company’s Byfleet... continue
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Bus News
Almost three-quarters of bus passengers are pleased with the service provided by their local buses, according to a new survey by the Department for... continue
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Bus News
First’s Troubled ftr service in York is getting better, according to a newly released independent passenger survey. In July 200 passengers... continue
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Regular News
British transport Police said last week that the latest crime figures justified the massive increase in funding it has received over the past three... continue
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Rail News
Rail passengers across England and Wales have rated rail stations as poorly integrated with buses, in a ‘Weakest Link’ survey carried out... continue
Parking Review
Crime
Cardiff is the “worst” city in Britain for motorists, according to a new survey. The Virgin Money Car Insurance study took aspects of car... continue
Parking Review
Operational
Last year 66,000 motorists in the UK drove into another vehicle while trying to park, estimates Accident Exchange. One reason for the high prang... continue
Parking Review
Operational
Finding a space is the most stressful part of parking, according to a survey of British motorists by airport provider BAA. Some 48% of respondents... continue
Categories: surveys, All of UK
Parking Review
Letters
Robin Elks
I would like you to issue a correction to the news item reporting the Direct Line survey of parking tariff increases (PR May). Cranleigh, Surrey, is... continue
Categories: surveys, All of UK
Parking Review
Construction
Martin Shipp
Fires in car parks are fortunately quite rare. However, although there have been few deaths or injuries recorded to date in the UK, there are growing... continue
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Rail News
The Department for Transport has published provisional results from the largest survey of UK rail users ever undertaken. The National Rail Travel... continue
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In Passing
It is always dangerous to invite your industry colleagues to say what they think of you, and certainly it takes a brave organisation to share the... continue
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Rail News
TOCs remain unhappy with Network Rail Train operators remain dissatisfied with Network Rail’s service despite recent progress in addressing... continue
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Regular News
Warrington Borough Transport is celebrating its highest ever customer satisfaction survey results. Independent research revealed that 98% of existing... continue
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Opinion
It seems that doing a passenger survey is all the rage at the moment. Train operators have one done for them twice a year by Passenger Focus. For... continue
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Letters to the Editor
It is interesting to note the very positive response that Arriva have obtained in their user survey in that 91% are satisfied with the service... continue
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Rail News
Passenger satisfaction has risen to record levels, according to results of the latest National Passenger Survey, published by Passenger Focus last... continue
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Bus News
Bus manufacturer Alexander Dennis has announced that it will broaden its chassis options by offering chassis’ from manufacturers MAN?and Scania... continue
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