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News category: surveys

302 results from all titles

Transit
John Nelson
I’ve just discovered the UKCSI, which  is the UK Customer Service Index. It’s a new idea, started last year and is supported by most... continue
Categories: Bus, Rail, Surveys, All of UK
Transit
Business Monitor
In 2007, the passenger railways in Britain carried 1,213,000,000 (1.2 billion) passenger journeys generating 30,103,000,000 passenger miles (30... continue
Categories: Rail, Surveys, ATOC, All of UK
Transit
Business Comment
According to popular wisdom, rail fares are variously going up more steeply than is justified, used to price passengers off the railway and are the... continue
Transit
Business Monitor
CUSTOMER satisfaction with bus services in?England was at its highest level for more than five years last autumn, according to the Department for... continue
Categories: Bus, Surveys, Other, All of UK
Transit
Bus News
By Andrew Garnett
An independent audit of Go North East’s customer service by Bus Users UK has praised the quality of driving and found the operator to be one of... continue
Transit
In brief
A new survey of people living near the Metrolink tram network, following improvements, shows that satisfaction levels are neck and neck with... continue
Transit
Business Monitor
WHEN the government’s Social?Exclusion Unit reviewed the levels of public spending on transport a couple of years ago, there was much... continue
Categories: Surveys, DfT/SRA, All of UK
Transit
Business Monitor
ANALYSIS of bus punctuality surveys undertaken for the Department for Transport suggests some improvement in the overall level of punctuality since... continue
Transit
Business Monitor
DATA from the National Travel?Survey continues to show how sharply bus and coach travel is reduced when a household makes the transition from not... continue
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Business Monitor
THE?results of the first ever National?Rail Travel Survey were published by the Department for Transport at the end of last month. The exercise was... continue
Parking Review
Developments
Patrick McDonnell
Increased parking provision figures prominently in a Scottish NHS trust’s plan to further develop its health campus at Foresterhill, which has... continue
Parking Review
Business News
Patrick McDonnell
Over a quarter of English councils raise more revenue by charging for services such as car parking, recreational activities and school meals than... continue
Categories: surveys, All of UK
Parking Review
Mike Macey on...
Mike Macey
Local authorities implementing civil parking enforcement (CPE) under the Traffic Management Act (TMA) 2004 will be anxious to benchmark their... continue
Parking Review
Parking Policy
Mark Moran
Train operator First Capital Connect (FCC), which the Bedford to Brighton line that runs through London, has increased the number of cycle parking... continue
Parking Review
Operational
Deniz Huseyin
Almost one in ten motorists have admitted to hitting parked cars and driving away without owning up, according to a new report. The research, for... continue
Parking Review
Enforcement News
Mark Moran
A wide-ranging review of parking documentation and notices has been commissioned by the Outside London Joint Committee (formerly the National Parking... continue
Parking Review
Park & Ride
The park & ride scheme in Peterborough has seen a 43% year-on-year increase in passenger usage over the same four-week period in 2006. Last year,... continue
Parking Review
Parking Policy
The South East Scotland transport partnership, SEStran, has appointed consultant Colin Buchanan to prepare regional parking standards. The new... continue
Parking Review
Enforcement News
Patrick McDonnell
The DVLA has transformed itself in an effort to improve road safety and reduce vehicle related crime over the last seven years, according to Clive... continue
Parking Review
Parking Policy
Gordon Bell
In order to control nuisances caused by the unregulated parking of large vehicles on-street overnight, particularly in residential areas, some... continue
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