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News category: customer service

617 results from all titles

Parking Review
Business News
The disability charity Motability will receive a donation from all bookings made at Q-Park’s 60 UK sites by Motability customers using a... continue
Parking Review
Enforcement News
The DVLA is no longer charging drivers who make enquiries about who have been requesting their data. The agency used to charge £5 for the... continue
Parking Review
Enforcement News
Deniz Huseyin
Citizens Advice has reported that the numbers visiting its website seeking information about private land parking charges has nearly tripled in the... continue
Parking Review
News Lead Story
Two parking technology firms – JustPark and AppyParking – emerged as the winners of Virgin Media Business’s annual ‘Pitch to... continue
Parking Review
Awards
Adrian Cobbledick, NCP's head of customer contact, was named Business Improvements Manager of The Year at the UK National Contact Centre Awards in... continue
Parking Review
Operational
Imagine each time an able-bodied person attempts to park in a disabled parking bay a person with disabilities was able to challenge them. This is... continue
Parking Review
IT
The British Parking Association (BPA) has adopted a new customer relationship management (CRM) system for its member services... continue
Parking Review
Business News
Parking booking service ParkJockey is providing a complimentary shuttle bus service for people attending a fundraising event for the Gurkhas. The... continue
Parking Review
Parking Policy
Parking charges are more unpopular than cashpoints that charge, card payment surcharges and paid-for public lavatories, a poll by insurer Direct Line... continue
Parking Review
Operational
Disabled Motoring UK (DMUK) has created a video that explains the benefits of its Disabled Parking Award (DPA) scheme. The video was shown by... continue
Parking Review
Technology
Shopping centre operator Hammerson is trialling ‘print@home’ parking tickets at Highcross Leicester following an upgrade of parking... continue
Parking Review
Business News
European airline Wizz Air has extended its contract with parking reservations specialist ParkCloud. ParkCloud has been the exclusive provider of... continue
Parking Review
Case Studies
The idea of using the internet and mobile applications to find and pay for parking is popular, but in reality parking location apps are among the... continue
Parking Review
Cover Story
There are thousands of under-utilised spaces in car parks across the UK. Even sites in excellent locations have often remained unused because drivers... continue
Parking Review
IT
Parkopedia has been short listed in the Automotive Awards in recognition of its work integrating its car park information apps into cars. The parking... continue
Parking Review
Technology
Metric Group used Parkex 2015 to showcase a parking management system to enable supermarket chain Tesco to ensure only genuine customers benefit from... continue
Parking Review
Business News
NCP has launched a member pricing offer across its airport portfolio, enabling regular leisure and business travellers to access additional discounts... continue
Parking Review
People News
Travel support services company Holiday Extras was ranked fifth in the annual Sunday Times 100 Best Companies to Work For list, which was revealed at... continue
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