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News category: customer service

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Parking Review
News Lead Story
Mark Moran
JustPark has launched an in-car application that allows drivers to locate and pay for parking spaces from their dashboard. The app is activated by... continue
Parking Review
Business News
Q-Park has agreed a deal with vehicle hire company Sixt to open up hire centres within a number of its facilities. Sixt will have branches in... continue
Parking Review
Operational
Variable message boards giving parking information have been installed in Dorchester to aid visitors driving into the town. The system, funded by... continue
Parking Review
Cover Story
Flat caps have replaced peak caps and coloured shirts military tunics on the streets of Westminster, where a softer and brighter look reflects the... continue
Parking Review
Debates
Neil Herron
As someone who came into the parking industry by accident rather than by design, I have witnessed many changes in the last decade. These changes have... continue
Parking Review
News Lead Story
Worcester City Council and Ceredigion County Council have won the PATROL Annual Report Award for 2012/13.  The awards are presented by PATROL... continue
Parking Review
Business News Lead Story
Mark Moran
ParkatmyHouse, the online platform that has been pioneering peer-to-peer driveway rental in the UK, has rebranded itself as JustPark. The rebrand has... continue
Parking Review
Business News
Stansted Airport has formed a partnership with SkyParkSecure that will see the company provide long-stay, valet and official meet & greet... continue
Parking Review
Business News
An off-airport holiday booking service opened at Belfast International Airport on 19 June. The Park and Fly operation has been set up on a former... continue
Parking Review
Parking Policy Lead Story
The British Parking Association (BPA) launched the latest version of the body’s ‘Master Plan for Parking’ at the House of Commons... continue
Parking Review
Business News
Imperial Civil Enforcement Solutions’ (ICES) training division is to deliver new Ofqual-regulated qualifications developed by the British... continue
Parking Review
Business News
Airport valet parking company I Love Meet and Greet has launched a loyalty card scheme. Drivers booking five parking sessions will get their sixth... continue
Parking Review
Case Studies
Bullring has been a vibrant market area in Birmingham since the Middle Ages. The area was redeveloped just over a decade ago to create a new focal... continue
Parking Review
Yellow Lines
A parking valet at a five-star hotel charged with parking a Lamborghini Gallardo crashed it into a concrete wall, causing £196,000 worth of... continue
Parking Review
Viewpoint
Gavin Mullen
For decades The John Lewis Partnership has set new standards in excellence in UK retail. Whether it is their department stores or Waitrose food... continue
Parking Review
Technology Lead Story
Jason Barbour
The written word is a very powerful thing. It can be used well and be your friend or, if used not so well, it may become your foe. And if used a... continue
Parking Review
Viewpoint
Nick Lester
The 1950s was the golden age of parking. You could park where you wanted, when you wanted, without difficulty and it was all free! Like so many... continue
Parking Review
Letters
Sarah Anglim
Valet parking is a service designed to eliminate the need for customers or guests to park their own vehicles. Whether at a hotel, restaurant or... continue
Parking Review
Payment systems
Bemrose Mobile used Parkex to announce that it will be waiving transaction charges for drivers using its Phone and Pay service during August. The... continue
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