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News category: customer service

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Parking Review
IT
Parkopedia has been short listed in the Automotive Awards in recognition of its work integrating its car park information apps into cars. The parking... continue
Parking Review
Technology
Metric Group used Parkex 2015 to showcase a parking management system to enable supermarket chain Tesco to ensure only genuine customers benefit from... continue
Parking Review
Business News
NCP has launched a member pricing offer across its airport portfolio, enabling regular leisure and business travellers to access additional discounts... continue
Parking Review
People News
Travel support services company Holiday Extras was ranked fifth in the annual Sunday Times 100 Best Companies to Work For list, which was revealed at... continue
Parking Review
Parking Policy
The Department of Health has set out the principles that should govern the provision and management of hospital parking in a new Health Technical... continue
Parking Review
British Parking Awards
Westminster’s streets are no longer patrolled by civil enforcement officers (CEOs). Instead the streets are walked by marshals who are briefed... continue
Parking Review
British Parking Awards Lead Story
Parking can be a challenging profession, never more so than for those on the front line, who engage with drivers, customers, and the general public... continue
Parking Review
British Parking Awards
The London Boroughs of Bromley and Bexley have created a shared parking service with the aim of improving customer experience by sharing best... continue
Parking Review
British Parking Awards
Retailers recognise the benefit in providing ‘free’ parking for their customers as this is seen as a value added experience for their... continue
Parking Review
British Parking Awards Lead Story
Beth Rutherford joined Ealing Parking Services as an apprentice six years ago and is now identified as one of Ealing’s ‘Future... continue
Parking Review
British Parking Awards
The east London borough of Tower Hamlets is taking a customer focused approach to parking that seeks to meet needs of residents and businesses,... continue
Parking Review
British Parking Awards
Parkopedia is an online parking encyclopaedia that allows drivers to find the closest parking to their destination, telling them how much it will... continue
Parking Review
British Parking Awards
Portsmouth Park & Ride acts as a gateway to the city, and as means of reducing congestion. The 663-space surface facility opened on 5 April 2014... continue
Parking Review
British Parking Awards
Heathrow Terminal 2’s massive car park has over 1,500 parking spaces and its control room now looks after more than 23,000 parking spaces... continue
Parking Review
British Parking Awards Lead Story
The ‘CarParkAtHay’ is a privately owned car park, partnered as an official car park of the Hay Festival of Literature and Arts. Just a... continue
Parking Review
British Parking Awards Lead Story
Mark Moran
Music and laughter are a hallmark of the British Parking Awards, which celebrate innovation and achievement in this often beleaguered service sec... continue
Parking Review
Letters
Ben Jones and Brian Goodwin
Just a quick note to say thanks again for hosting such a great Parking Awards on Friday. I really enjoyed the event – a brilliant opportunity... continue
Parking Review
People News
APCOA Parking (UK) customer service advisors at a Northamptonshire Hospital raised over £100 for Comic Relief on Red Nose Day. The team at... continue
Parking Review
People News
APCOA Parking’s Commercial Parking Services team in Carmarthen let consumers donate unwanted clothes and gifts to local charities in exchange... continue
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