Latest news:
News category: surveys

305 results from all titles

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Regular News
Train operators have received low ratings from passengers on various aspects of rail stations, in the latest round of the National Passenger Survey... continue
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Regular News
First Scotrail has risen six places to fifth position in the league of scores across operators for passenger satisfaction, in the latest National... continue
Categories: Rail, Surveys, First, TOCs, All of UK
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Regular News
Passenger satisfaction with ticket buying facilities at stations has increased in the latest National Passenger Survey for spring 2008, with long... continue
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Regular News
The London Overground concession has come bottom of the league of passenger satisfaction ratings across the operators, both overall and in 21 aspects... continue
Parking Review
Parking Policy
A traffic management and parking plan is to be devised Berwick-upon-Tweed. The project is being undertaken by Northumberland Strategic Partnership in... continue
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Business Comment Lead Story
The key to any successful business is understanding your customers - the target audience. As the old adage goes, ‘the customer is always... continue
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Regular News
Almost two third of Britons say they are considering using public transport to save on personal fuel costs, according to a new survey from... continue
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Regular News
By Robert Jack
Price and convenience are the main factors that influence the travel choices that people make. However, if the corporate ethics of the company you... continue
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Regular News
By Meera Rambissoon
Brian Souter, Stagecoach’s chief executive, celebrated the success of light rail and growth more exciting than that of the bus, last... continue
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Regular News
Nottingham tram has achieved an overall passenger satisfaction rating of 93% for 2007, following a survey of around 2,500 passengers over the winter... continue
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Rail News
Walk-on rail fares are almost five times the price of advance fares, according to research by pressure group Campaign for Better Transport, who have... continue
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Regular News
By Robert Jack
The travelling public rate Virgin Trains as better than British Airways for customer service, but First Group’s bus and rail services are... continue
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Bus News Lead Story
By Robert Jack
Britain’s bus operators must significantly speed up the replacement of their fleets with new DDA-compliant pre-2000 vehicles before it is too... continue
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Bus News
By Meera Rambissoon
Passenger focus chief executive Anthony Smith has highlighted a “chronic lack of benchmarking” in the bus industry. To fill the void the... continue
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Regular News
A telephone survey across Europe undertaken by the organisers of the Transports Publics exhibition has discovered that 90% of Britons use urban... continue
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Rail News
By Meera Rambissoon
Train operators are performing badly when it comes to how well they deal with delays, according to low ratings in the latest National Passenger... continue
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Rail News
Value for money is not as low in the eyes of passengers as it seems, according to rail watchdog Passenger Focus, following the publication of its... continue
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Rail News
Train operators who carry London commuters have improved in the overall satisfaction levels of the latest National Passenger Survey. Passenger... continue
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In brief
Half of Britons are deterred from rail travel by high ticket costs, a survey by the Royal Academy of Engineering suggests. As a number of operators... continue
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Other Columnist
Alex Warner
If only the annual fares hikes were like this, remarked many railway managers. Last month’s National Passenger Survey results went largely... continue
Categories: Rail, Surveys, Other, All of UK
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