Latest news:
News category: surveys

302 results from all titles

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Regular News
The London Overground concession has come bottom of the league of passenger satisfaction ratings across the operators, both overall and in 21 aspects... continue
Parking Review
Parking Policy
A traffic management and parking plan is to be devised Berwick-upon-Tweed. The project is being undertaken by Northumberland Strategic Partnership in... continue
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Business Comment Lead Story
The key to any successful business is understanding your customers - the target audience. As the old adage goes, ‘the customer is always... continue
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Regular News
Almost two third of Britons say they are considering using public transport to save on personal fuel costs, according to a new survey from... continue
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Regular News
By Robert Jack
Price and convenience are the main factors that influence the travel choices that people make. However, if the corporate ethics of the company you... continue
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Regular News
By Meera Rambissoon
Brian Souter, Stagecoach’s chief executive, celebrated the success of light rail and growth more exciting than that of the bus, last... continue
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Regular News
Nottingham tram has achieved an overall passenger satisfaction rating of 93% for 2007, following a survey of around 2,500 passengers over the winter... continue
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Rail News
Walk-on rail fares are almost five times the price of advance fares, according to research by pressure group Campaign for Better Transport, who have... continue
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Regular News
By Robert Jack
The travelling public rate Virgin Trains as better than British Airways for customer service, but First Group’s bus and rail services are... continue
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Bus News Lead Story
By Robert Jack
Britain’s bus operators must significantly speed up the replacement of their fleets with new DDA-compliant pre-2000 vehicles before it is too... continue
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Bus News
By Meera Rambissoon
Passenger focus chief executive Anthony Smith has highlighted a “chronic lack of benchmarking” in the bus industry. To fill the void the... continue
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Regular News
A telephone survey across Europe undertaken by the organisers of the Transports Publics exhibition has discovered that 90% of Britons use urban... continue
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Rail News
By Meera Rambissoon
Train operators are performing badly when it comes to how well they deal with delays, according to low ratings in the latest National Passenger... continue
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Rail News
Value for money is not as low in the eyes of passengers as it seems, according to rail watchdog Passenger Focus, following the publication of its... continue
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Rail News
Train operators who carry London commuters have improved in the overall satisfaction levels of the latest National Passenger Survey. Passenger... continue
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In brief
Half of Britons are deterred from rail travel by high ticket costs, a survey by the Royal Academy of Engineering suggests. As a number of operators... continue
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Other Columnist
Alex Warner
If only the annual fares hikes were like this, remarked many railway managers. Last month’s National Passenger Survey results went largely... continue
Categories: Rail, Surveys, Other, All of UK
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Rail News
Recognition of the Virgin Trains and Eurostar brands has grown over the past year, according to the UK’s 2008 top 500 ‘Business... continue
Parking Review
Mike Macey on...
Mike Macey
There seems to be very little in-depth analysis of on-street compliance going on. To my knowledge, Transport for London (TfL) is the only... continue
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Business Monitor
THE proportion of the population that lives within 13 minutes’ walk of a bus stop with a service at least once an hour remains higher in many... continue
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