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News category: Rail

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New Transit
Future
The extent to which Britain’s railway network is outstripping Europe in delivering onboard Wi-Fi has been highlighted with National Express... continue
New Transit
Future
Robert Jack
Retailers are finding new ways to harness the potential offered by smartphones to reach out to new and potential customers. ‘Apps’ have... continue
New Transit
Reflections
Developments that are set to further change the relationship between passenger transport operators and their customers have continued to come thick... continue
New Transit
Reflections
Network Rail’s new man is bringing energy and leadership
At the beginning of last year, Network Rail created a new director of stations and customer service post, and attracted Mike Goggin, one of the... continue
New Transit
Reflections
James Dark
According to a Department for Transport press release, the new government has made a “major shake-up to rail franchising policy”. Yet... continue
New Transit
Viewpoint
George Muir
Sir Roy McNulty, chairman of the Rail Value for Money Study, may be a class act, but like every other leader of a "what is wrong with the... continue
New Transit
Inside View
John Austin
Traditionally, the public transport industry has struggled with the concept of interchange, seeing it as a necessary evil which its customers simply... continue
New Transit
Interview Detail
1993-1994 - Management Trainee, British Rail After graduating from the University of Wales with a BSc in International Transport, Goggin went... continue
New Transit
Interview
James Dark
For years, stations have had a reputation as the Cinderellas of the rail network, most recently because they have been perceived as having a low... continue
New Transit
Viewpoint
Peter Stonham
Killing my time hanging around at airports, or on the low cost airlines’ planes, I play a little fantasy management game. What would happen if... continue
New Transit
Editorial Comment
Peter Stonham
We have called this ‘The People Issue’.  And there’s certain plenty of people and leadership-related material within our pages... continue
New Transit
Light Rail News
Transport for London is to introduce new staffing arrangements at Underground stations on February 6. The modernisation reforms which prompted a... continue
New Transit
Rail News
New figures published by the Association of Train Operating Companies show that the rail industry has bounced back strongly from the recession. In... continue
New Transit
Bus News
A record 84% of passengers are satisfied with train services, Passenger Focus’s autumn 2010 National Passenger Survey has shown. However, the... continue
Categories: Bus, Rail, All of UK
New Transit
Rail News
James Dark
The autumn 2010 National Passenger Survey has given an unprecedented level of detail on passengers’ satisfaction with rail services. For the... continue
Categories: Bus, Rail, All of UK
New Transit
Rail News
Network Rail has unveiled plans for over 75,000 sq ft of new retail space at four stations on its network. This will focus on enhancing passenger... continue
New Transit
Rail News
Train performance showed minimal improvement during the severe weather in December and January compared to last year when heavy snow and ice also... continue
New Transit
Rail News
The government has made major changes to rail franchising policy including new requirements on train operators to reduce crowding and improve service... continue
New Transit
Rail News
The Department for Transport has published a consultation document outlining its aims for the new Intercity West Coast franchise. Bidders for the... continue
New Transit
In brief
Points heaters proved to be effective during the snow, according to rail infrastructure controller Network Rail. Pictured are points at Joan Croft, a... continue
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