Latest news:
News category: First

967 results from all titles

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Stockwatch
It was another rocky fortnight on the markets with gains and losses in equal measure, however bus manufacturer Optare had a particularly tough time... continue
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Rail News
James Dark
South West Trains has denied accusations from the RMT that it fought a “dirty campaign” to head off strikes in a dispute over plans to... continue
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In brief
The smallest of Transport for London’s bus operating contractors has ceased operating its single London bus route. Ealing Community Transport... continue
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In brief
First has drawn criticism for a series of cuts planned to services in and around Bath and Bristol. The operators has announced the move in an effort... continue
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Rail News
The Department for Transport has set up its own rolling stock leasing company to procure 202 new diesel trains for the Great Western, TransPennine... continue
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People
First Group chief executive, Sir Moir Lockhead has been named by the Institute of Directors Scotland as inaugural Global Director of the Year. It is... continue
Categories: Awards, Bus, Rail, First, Other, All of UK
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People
First Group chief executive, Sir Moir Lockhead, was honoured at the Institute of Directors Scotland ‘Director of the Year Awards’ last... continue
Categories: Awards, People, First, All of UK
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Stockwatch
The ever bleak economic picture means it was another gloomy fortnight for our portfolio of transport stocks, perhaps as a result of National... continue
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People
First Aberdeen has announced the appointment of Duncan Cameron as its operations director, following a 21 month stint in the same role at First... continue
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Business Monitor
Chris Cheek
London bus operator CentreWest saw a return to profitability in the period to March 29 2008 following losses recorded in 2007. The company operates... continue
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Business Comment
The news that Ballymena-based bus manufacturer Wrightbus is to make a significant proportion of its workforce redundant in the coming months makes... continue
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Regular Feature
Andrew Garnett
YES The case for regulating customer service standards in the transport sector was taken on by Sheena Pickersgill of Metro, the West Yorkshire PTE.... continue
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Regular Feature
Robert Jack
Last week’s Customer Service Excellence and the Travel Experience conference heard various experts offer advice on what to do, and what not to... continue
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Regular Feature
Robert Jack
Over recent years there has been a growing recognition of the importance of delivering excellent customer service in the passenger transport sector.... continue
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In Passing
Leon Daniels, customer service chief at First UK Bus, has been impressed by the ingenuity of the company’s staff. In Bath, he found that they... continue
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In brief
First has announced that it is to cut several early morning and evening services on several of its services in York and axe its Aircoach service that... continue
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Rail News
A rolling stock cascade across the South East has overcome Bombardier’s failure to deliver new Electrostar trains needed to facilitate major... continue
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Regular News
All 25,000 of First Group’s front line UK bus staff are to receive a half day of training in customer care. Leon Daniels, customer service and... continue
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Stockwatch
The current state of the stock market does not inspire confidence, however the last fortnight saw something of a revival for a majority of listed... continue
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Business Comment
It seemed pretty likely that it would happen. Just weeks after it restructured its Yorkshire bus operations into one business from several smaller... continue
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